Let customers speak for us
Really love the look of this fireplace. A bit slow to arrive, but quality takes time right?
Happy with the purchase, and the design team at AXD kept me in the loop throughout. Thanks Alex, you really made this process easy. Just wish I had more living rooms to get more of them.
The attention to detail and quality is evident in every product. Definitely a top choice for architectural solutions.
Quick responses and effective solutions. Their customer service is what every company should aspire to offer.
I appreciate the stackable discounts for our bulk order. They really understand the needs of larger projects.
Reliable, creative, and easy to work with. I’m thoroughly impressed by their professionalism and dedication.
Every step of the way, the service was impeccable. They even offered a complimentary site visit after my purchase, ensuring that all specifications were met before installation. Plus, the unexpected follow-up call was a refreshing touch of genuine customer care.
A wonderful experience! Their bespoke products really made our space unique and personal.
The bespoke products are top-notch, and the follow-up to ensure I was happy with everything confirmed I made the right choice. The team’s professionalism and care were evident throughout the process.
Amazing experience from start to finish. The free site visit to ensure the order was correct showed their proactive approach in providing the best customer service. Also, the follow-up call was a thoughtful gesture that didn't go unnoticed.
They provided detailed explanations and transparent pricing. Felt very informed every step of the way.
I can't praise this company enough! The after-sales service, including a check-up call and a site visit, was beyond what I expected. They truly go the extra mile for their customers.
Loved the eco-friendly options! It’s great to work with a company that prioritizes sustainability.
From design to installation, everything was flawless. They truly stand behind their products with great warranties.
The detailed design process was impressive, and the added bonus of a post-purchase site visit really highlighted their commitment to quality and customer satisfaction.
Their team offered innovative solutions and were very accommodating to our specific requirements.
Summary of Reviews
What people like
Benefits
- Stylish design: The unique boucle fabric and modern design add a touch of sophistication.
- Comfortable seating: The plush upholstery provides a comfortable seating experience.
- Durable construction: Built to last with high-quality materials.
Things to consider
- Color Discrepancy: Various reviews mention the difference between the product's actual color and the images shown online.
- Stiff Fabric: Some reviewers complain about the chair's fabric being stiffer than expected, affecting comfort.
- Small Size: Multiple reviews note that the chair is on the smaller side, making it not ideal for larger individuals.
- Short Backrest: A number of reviews state that the backrest is too short to provide adequate support.
- Maintenance: The boucle fabric may require special care and cleaning.
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