Frequently Asked Questions

Why Choose you? Why not a normal showroom?

Choosing us over a traditional showroom offers several distinct advantages. While a normal showroom may provide a limited selection of standard products, we offer a curated collection of premium architectural products and bespoke solutions tailored to your unique needs and preferences. Our experienced team of architects and engineers collaborates closely with clients to deliver innovative design concepts and turn them into reality. Additionally, we provide comprehensive architectural and engineering consultations, guiding you through every step of your project journey. With a focus on quality, service, and craftsmanship, we strive to exceed expectations and ensure complete customer satisfaction. So, when you choose us, you're not just selecting products—you're investing in a personalized and unparalleled architectural experience.

So do you only promote your own products? That's Biased no?

While we are proud of the premium quality of our own products, we also understand that each project is unique and may require a variety of solutions. That's why we offer a curated selection of products from trusted partners in addition to our own. Furthermore, we specialize in creating bespoke items tailored to your exact specifications, ensuring that every aspect of your project reflects your individual style and requirements. Our goal is to provide you with the best options available to suit your specific needs and preferences, regardless of the source. Our recommendations are always based on what we believe will best serve your project, ensuring that you receive unbiased advice and access to a wide range of high-quality products and bespoke solutions.

Do you offer installation services for your products?

Yes and no. It depends on the product and which of our partners has it in stock. Some of our products may come with installation options available, while others may not. However, if you require assistance with installation, don't worry! We're here to help. Simply reach out to us, and we can discuss your specific needs and make special arrangements to ensure your project is completed to your satisfaction.

Do you offer bulk discounts for large orders?

Absolutely! We understand the importance of budget considerations for larger projects. We offer competitive pricing and are happy to discuss special discounts for bulk orders. What's more, if you also utilize one of our professional services, any applicable discount from that service is stackable, providing even greater value for your project. Please reach out to our sales team with details of your project, and we'll work with you to provide the best possible pricing.

Do you offer warranties or guarantees on your products?

Yes, we stand behind the quality of our products. Many of our items come with manufacturer warranties to ensure your peace of mind. The specifics of each warranty may vary depending on the product, so please check the product description or contact us for more information.

How do I get in touch with customer support if I have questions or concerns?

Getting in touch with us is easy! You can reach our customer support team via email, phone, or through our website's live chat feature. We're here to assist you with any questions or concerns you may have, and we strive to provide prompt and helpful assistance to ensure your satisfaction.

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